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Study at SBTA & SELA

BSB20115 Certificate II in Business

(CRICOS Course Code 086771A)

An introduction to business and the workplace with a focus on practical skills you can use right away. Learn to perform a range of mainly routine tasks in an office environment under direct supervision.

Course content

BSB20115 Certificate II in Business qualification requires completion of 12 units which includes 1 core plus 11 electives listed below:

Core units
BSBWHS201 Contribute to health and safety of self and others
Elective units
BSBIND201 Work effectively in a business environment
BSBCMM201 Communicate in the workplace
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBSUS201 Participate in environmentally sustainable work practices
BSBINM202 Handle mail
BSBWOR204 Use business technology
BSBCUS201 Deliver a service to customers
BSBITU211 Produce digital text documents


Students who successfully complete this course will be issued with the AQF (Australian Qualifications Framework) BSB20115 Certificate II in Business qualification.  Students who partially complete this course (a minimum of one unit of competency) will be issued with a Statement of Attainment from BSB20115 Certificate II in Business qualification for the unit/s of competency successfully completed.

Career opportunities

Junior administrative positions such as office junior, data entry operator, clerical worker, office
assistant or administrative assistant.

Course duration

This program will be delivered over a total of 26 weeks (6 Months) which is made up of 18
contact weeks plus 8 weeks of holiday breaks.

Entry Requirements

To study this course at SBTA, the students must:

Be 18 years and over


Completed year 10 or overseas equivalent


Minimum score of upper intermediate level of English such as: IELTS 5.5 or equivalent or an English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider.

Study Mode

Full-time course of 20 scheduled course contact hours per week.

Pathway Information

After achieving the qualification, students can progress to study BSB30115 Certificate III in Business qualification.

Course Fees

Course fees for this qualification is $6,100 which is made up as follows:

  • Term fee:  $1,525 x 2 terms
  • Total course fee: $3,050

Other Fees

  • Enrolment fee: Student Visa $250 (Other visas $100)
  • Materials fee: $100

Intake Dates

4-Feb-19 15-Jul-19
4-Mar-19 12-Aug-19
23-Apr-19 7-Oct-19
20-May-19 4-Nov-19

Timetable (shift options)

Day Friday to Sunday

Third Parties (Education Agents)

SBTA has a range of written agreements with education agents who provide only recruitment services on its behalf. Please note that all training, assessment, support services, issuing of AQF certification and any other support services are provided by SBTA.

Course Location

Levels 2 & 6

401 Sussex Street