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Study at SBTA & SELA

SIT50116 Diploma of Travel & Tourism Management

(CRICOS Course Code 092093F)


Our course will prepare you for a dynamic career in the Travel and Tourism Management industry. Study this course which will expose you to business and finance operations, knowledge about relevant regulations and legislations, travel and tourism practices, work in a diverse industry, lead your teams and learn how to manage and coordinate travel and tourism operations.

Units of competency

Total number of units = 23

  • 12 core units of competency plus
  • 11 elective units of competency

Please note: Some units listed in the selection below have been completed during the study of SIT30116 – Certificate III in Tourism.

Completed at Certificate III level
SITTIND001 Source and use information on the tourism and travel industry Core Certificate III
BSBDIV501 Manage diversity in the workplace Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCCS007 Enhance customer service experiences Core
SITXCOM005 Manage conflict Core
SITXFIN002 Interpret financial information Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 Implement and monitor work health and safety practices Core
SITTTSL011 Source airfares for domestic flights Elective Certificate III
SITTTSL012 Construct normal international airfares Elective
SITTTSL013 Construct promotional international airfares Elective
SITXHRM002 Roster staff Elective
SITTTSL002 Access and interpret product information Elective Certificate III
SITTTSL004 Provide advice on Australian destinations Elective Certificate III
SITXMPR003 Plan and implement sales activities Elective
SITXCCS002 Provide visitor information Elective Certificate III
SITTTSL009 Process travel-related documentation Elective Certificate III
SITTTSL006 Prepare quotations Elective Certificate III
BSBWRT401 Write complex documents Elective


Students who successfully complete this course will be issued with the AQF (Australian Qualifications Framework) SIT50116 Diploma of Travel and Tourism Management qualification.  Students who partially complete this course (a minimum of one unit of competency) will be issued with a Statement of Attainment from SIT50116 Diploma of Travel and Tourism Management qualification for the unit/s of competency successfully completed.

Career opportunities

If you complete this qualification you could gain a role such as:

  • inbound groups manager
  • inbound sales manager
  • incentives manager
  • tour operations manager
  • marketing manager
  • product development manager
  • reservations manager
  • travel agency manager
  • sales manager
  • visitor information centre manager

Entry requirements

There are no entry requirements for this qualification however to complete SBTA’s course, you must be:

  • 18 years and over


  • Certificate III in Tourism qualification
  • Completion of year 12 or overseas equivalent


  • Minimum score of upper intermediate level of English (IELTS 5.5) or equivalent OR
  • An English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider.


This program will be delivered over a total of 52 weeks (1 year) which is made of up of 36 contact weeks plus 16 weeks of holiday breaks.

Study mode

Full-time course of 20 scheduled course contact hours per week.

Course Location

Levels 2 & 6/401 Sussex Street


Timetable (shift options)

Monday-Thursday AM or EV

Course fees

Course fees for this qualification is $6,100 which is made up as follows:

  • Total course fee: $6,100
  • Term fee: $1,525
  • Other Fees
  • Enrolment fee: Student Visa $250 (Other visas $100)
  • Materials fee: $100

Intake dates

4-Feb-19 15-Jul-19
4-Mar-19 12-Aug-19
23-Apr-19 7-Oct-19
20-May-19 4-Nov-19

Third Parties

SBTA has a range of agreements with Third Party Organisations providing recruitment services on its behalf. Please note that all training, assessment, support services, issuing of AQF certificate and any other support services are provided by SBTA.