TRAVEL & TOURISM
Study at SBTA & SELA
SIT50116
Diploma of Travel & Tourism Management
Our course will prepare you for a dynamic career in the Travel and Tourism Management industry. Study this course which will expose you to business and finance operations, knowledge about relevant regulations and legislations, travel and tourism practices, work in a diverse industry, lead your teams and learn how to manage and coordinate travel and tourism operations.
COURSE DURATION
1 academic year (4 terms of 9 weeks each)
CAREER OPPORTUNITIES
Possible job roles include retail travel agency manager, reservations manager, sales manager,
tour operations manager, inbound groups manager.
STUDY MODE
All courses are delivered over 20 hours per week
which includes 15 hours of face to face study plus
5 hours of self-paced learning per week.
Requirements
- 18 years of age and over
| ACADEMIC (PREFERRED) |
| Certificate III in Tourism qualification; or other relevant certification |
| Completion of year 12 or overseas equivalent |
| ENGLISH |
| Minimum score of upper intermediate level of English (IELTS 5.5 preferred or equivalent) or |
| An English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider. |
Pathways
At the successful completion of this course students may elect to continue further studies at higher AQF levels such as: SIT60116 Advanced Diploma of Travel and Tourism Management.
Course Units
Total number of units = 23
- 12 core units of competency plus
- 11 elective units of competency
The units of competency below have been selected with consultation with our industry partners.
Please note: Some units listed in the selection below have been completed during the study of SIT30116 – Certificate III in Tourism.
Total number of units = 23
- 12 core units of competency plus
- 11 elective units of competency
The units of competency below have been selected with consultation with our industry partners.
Please note: Some units listed in the selection below have been completed during the study of SIT30116 – Certificate III in Tourism.
| Unit Title | Core / Elective | Completed in Certificate III or Diploma | |
| SITTIND001 | Source and use information on the tourism and travel industry | Core | Certificate III |
| BSBDIV501 | Manage diversity in the workplace | Core | |
| SITXCCS008 | Develop and manage quality customer service practices | Core | |
| SITXCCS007 | Enhance customer service experiences | Core | |
| SITXCOM005 | Manage conflict | Core | |
| SITXFIN002 | Interpret financial information | Core | |
| SITXFIN003 | Manage finances within a budget | Core | |
| SITXFIN004 | Prepare and monitor budgets | Core | |
| SITXHRM003 | Lead and manage people | Core | |
| SITXMGT001 | Monitor work operations | Core | |
| SITXMGT002 | Establish and conduct business relationships | Core | |
| SITXWHS003 | Implement and monitor work health and safety practices | Core | |
| SITTTSL011 | Source airfares for domestic flights | Elective | Certificate III |
| SITTTSL012 | Construct normal international airfares | Elective | |
| SITTTSL013 | Construct promotional international airfares | Elective | |
| SITXHRM002 | Roster staff | Elective | |
| SITTTSL002 | Access and interpret product information | Elective | Certificate III |
| SITTTSL004 | Provide advice on Australian destinations | Elective | Certificate III |
| SITXMPR003 | Plan and implement sales activities | Elective | |
| SITXCCS002 | Provide visitor information | Elective | Certificate III |
| SITTTSL009 | Process travel-related documentation | Elective | Certificate III |
| SITTTSL006 | Prepare quotations | Elective | Certificate III |
| BSBWRT401 | Write complex documents | Elective |
- + ENTRY REQUIREMENTS
-
Requirements
- 18 years of age and over
ACADEMIC (PREFERRED) Certificate III in Tourism qualification; or other relevant certification Completion of year 12 or overseas equivalent ENGLISH Minimum score of upper intermediate level of English (IELTS 5.5 preferred or equivalent) or An English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider. - + PATHWAYS FROM THE QUALIFICATION
-
Pathways
At the successful completion of this course students may elect to continue further studies at higher AQF levels such as: SIT60116 Advanced Diploma of Travel and Tourism Management.
- + UNITS OF COMPETENCY
-
Course Units
Total number of units = 23
- 12 core units of competency plus
- 11 elective units of competency
The units of competency below have been selected with consultation with our industry partners.
Please note: Some units listed in the selection below have been completed during the study of SIT30116 – Certificate III in Tourism.
Total number of units = 23
- 12 core units of competency plus
- 11 elective units of competency
The units of competency below have been selected with consultation with our industry partners.
Please note: Some units listed in the selection below have been completed during the study of SIT30116 – Certificate III in Tourism.
Unit Title Core / Elective Completed in Certificate III or Diploma SITTIND001 Source and use information on the tourism and travel industry Core Certificate III BSBDIV501 Manage diversity in the workplace Core SITXCCS008 Develop and manage quality customer service practices Core SITXCCS007 Enhance customer service experiences Core SITXCOM005 Manage conflict Core SITXFIN002 Interpret financial information Core SITXFIN003 Manage finances within a budget Core SITXFIN004 Prepare and monitor budgets Core SITXHRM003 Lead and manage people Core SITXMGT001 Monitor work operations Core SITXMGT002 Establish and conduct business relationships Core SITXWHS003 Implement and monitor work health and safety practices Core SITTTSL011 Source airfares for domestic flights Elective Certificate III SITTTSL012 Construct normal international airfares Elective SITTTSL013 Construct promotional international airfares Elective SITXHRM002 Roster staff Elective SITTTSL002 Access and interpret product information Elective Certificate III SITTTSL004 Provide advice on Australian destinations Elective Certificate III SITXMPR003 Plan and implement sales activities Elective SITXCCS002 Provide visitor information Elective Certificate III SITTTSL009 Process travel-related documentation Elective Certificate III SITTTSL006 Prepare quotations Elective Certificate III BSBWRT401 Write complex documents Elective - + COURSE INFO PACKAGE