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Study at SBTA & SELA

SIT50416 Diploma of Hospitality Management

(CRICOS Course Code 090982M)


Diploma of Hospitality Management is a nationally recognised qualification. The qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Course content

SIT50416 Diploma of Hospitality Management qualification requires completion of 28 units which includes 13 core plus 15 electives listed below:

BSBDIV501 Manage diversity in the workplace Core
BSBMGT517 Manage operational plan Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXHRM002 Roster staff Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 Implement and monitor work health and safety practices Core
SITXHRM004 Recruit, select and induct staff Elective
SITXHRM006 Monitor staff performance Elective
BSBITU306 Design and produce business documents Elective
SITXWHS001 Participate in safe work practices Elective
BSBWOR203 Work effectively with others Elective
SITXCOM002 Show social and cultural sensitivity Elective
SITHIND004 Work effectively in hospitality service Elective
SITHIND002 Source and use information on the hospitality industry Elective
SITXHRM001 Coach others in job skills Elective
SITXFSA002 Participate in safe food handling practices Elective
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB016 Provide advice on food Elective
SITXCCS006 Provide service to customers Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITXCCS004 Provide lost and found services Elective


Students who successfully complete this course will be issued with the AQF (Australian Qualifications Framework) SIT50416 Diploma of Hospitality Management qualification.  Students who partially complete this course (a minimum of one unit of competency) will be issued with a Statement of Attainment from SIT50416 Diploma of Hospitality Management qualification for the unit/s of competency successfully completed.

Career opportunities

  • espresso coffee machine and coffee shop supervisor
  • banquet or function manager
  • bar manager
  • café manager
  • chef de cuisine
  • chef patissier
  • club manager
  • executive housekeeper
  • front office manager
  • gaming manager
  • kitchen manager
  • motel manager
  • restaurant manager
  • sous chef
  • unit manager catering operations

Entry Requirements

There are no entry requirement into this qualification, however to study this course at SBTA, the students must:

  • be 18 years and over


  • Completed Year 12 or overseas equivalent.


  • Minimum score of IELTS 5.5 or equivalent; or
  • an English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider.

Course Duration

  • This program will be delivered over a total of 104 weeks (2 years) which is made of up of 72 weeks of face-to-face learning, 5 weeks of work placement plus 32 weeks of holiday breaks.

Study Mode

Full-time course of 20 scheduled course contact hours per week.

Course Location

Levels 2 & 6

401 Sussex Street


Timetable (shift options)

Monday-Thursday AM PM EV
 Friday to Sunday DAY

Pathway Information

  • After achieving the qualification, students can gain a pathway and progress into SIT60316 Advanced Diploma of Hospitality Management qualification.

Course Fees

Course fees for this qualification is $13,320 which is made up as follows:

  • Term fee:  $1,665 x 8 terms
  • Total course fee: $13,320

Other Fees

  • Enrolment fee: Student Visa $250 (Other visas $100)
  • Materials fee: $100

Intake Dates

4-Feb-19 15-Jul-19
4-Mar-19 12-Aug-19
23-Apr-19 7-Oct-19
20-May-19 4-Nov-19

Third Parties

SBTA has a range of agreements with Third Party Organisations providing recruitment services on its behalf. Please note that all training, assessment, support services, issuing of AQF certificate and any other support services are provided by SBTA.

Information guide