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Study at SBTA & SELA

SIT30616 Certificate III in Hospitality

 (CRICOS Course Code 0900937E)

Certificate III in Hospitality is a nationally recognised qualification registered by the Australian Skills Quality Authority (ASQA). This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage.


The units of competency below have been selected with consultation with our industry partners. To gain the full qualification, you will be required to complete all units of competency listed below.

If you successfully complete and gain competency in all 15 units of competency listed below, you will be issued with a SIT30616 Certificate III in Hospitality qualification.

If you partially complete the course or only a few units from this qualification, you will be awarded a Statement of Attainment from the SIT30616 Certificate III in Hospitality qualification for the units you have successfully completed.

SITHIND004 Work effectively in hospitality service
SITHIND002 Source and use information on the hospitality industry
SITXCOM002 Show social and cultural sensitivity
SITXCCS006 Provide service to customers
SITXWHS001 Participate in safe work practices
SITXHRM001 Coach others in job skills
BSBWOR203 Work effectively with others
SITXFSA001 Use hygienic practices for food safety
SITXCCS004 Provide lost and found services
SITHFAB016 Provide advice on food
SITHFAB005 Prepare and serve espresso coffee
SITXFSA002 Participate in safe food handling practices
SITXCOM005 Manage conflict
SITXCCS007 Enhance customer service experiences
BSBITU306 Design and produce business documents


If you complete this qualification you could gain roles such as:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist or assistant
  • front office assistant
  • function attendant or a host
  • gaming attendant
  • guest service agent
  • housekeeper
  • restaurant host
  • senior bar attendant or a waiter


There are no entry requirement into this qualification, however to study this course at SBTA, the students must:

be 18 years and over


A qualification at Certificate II in Business level; or  Other relevant qualification and completed year 11 or overseas equivalent

Have adequate core skills of being able to learn, read, write, research, use technology, work in teams and use numeracy as these skills are embedded in the study of this program;


present minimum score of upper intermediate level of English (IELTS 5.5) or;

present equivalent results of an English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider.


This course is delivered in a structured class-room based environment over one (1) academic year as follows:


1 academic year

Semesters: 2 semesters

Term: 4 terms

Available shifts:

AM Shift 08.45am – 12.30pm Monday to Thursday
PM Shift 12.45pm – 04.30pm Monday to Thursday
EV Shift 04.45pm – 08.30pm Monday to Thursday
DAY Shift 08.30am – 04.30pm Friday and Saturday


After achieving the qualification, students can gain a pathway into Diploma of Hospitality Management qualification.


Course fees for this qualification is $6,660 which is made up as follows:

Total course fee: $6,660

Term fee: $1,665

Enrolment fee: Student Visa $250 (Other visas $100)

Materials fee: $100


Minimum of 20 hours per week (minimum of 15 hours face-to-face plus 5 hours of distance learning per week)

Course Location:              

Levels 2 and 6, 401 Sussex Street, SYDNEY NSW 20001

TIMETABLE (shift options)

Monday-Thursday AM –  8.45 am – 12.30 pm
PM – 12.45 pm – 4.30 pm
EV – 4.45 pm – 8.30 pm
Day 8.30 am – 4.30 pm


4-Feb-19 15-Jul-19
4-Mar-19 12-Aug-19
23-Apr-19 7-Oct-19
20-May-19 4-Nov-19

Third Parties

SBTA has a range of agreements with Third Party Organisations providing recruitment services on its behalf. Please note that all training, assessment, support services, issuing of AQF certificate and any other support services are provided by SBTA.


Main Campus

Level 2, 401 Sussex Street


Cookery Campus

81a Foveaux Street


Phone: +61 2 90486900

For more information, please refer to our Student Handbook and our full course information pack.