Business
Study in SBTA & SELA
BSB40215
Certificate IV in Business
Boost your career opportunity and build on your existing business skills. Learn how to develop your teams and individuals. Use business communication skills, undertake marketing activities, learn customer service strategies and promote innovation within the workplace.
COURSE DURATION
1 academic year (4 terms of 9 weeks each)
CAREER OPPORTUNITIES
Supervisor, team leader, project leader.
STUDY MODE
All courses are delivered over 20 hours per week which includes 15 hours of face to face study plus 5 hours of self-paced learning per week.
Requirements
- 18 years of age and over
| ACADEMIC (PREFERRED) |
| A qualification at Certificate III in Business level; or |
| Other relevant qualification and completed year 12 or overseas equivalent |
| ENGLISH |
| Minimum score of upper intermediate level of English (IELTS 5.5) or |
| An English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider |
Pathways
- After achieving the qualification, students can gain a pathway and progress into higher business qualifications, for example Diploma of Leadership and Management. Please speak to one of our marketing executives who will be able to provide you with options for further study.
Course Units
The candidate must complete 10 units of competency, which are made up of 1 core unit and 9 elective units.
| Unit Title | Core / Elective | |
| BSBCUS403 | Implement customer service standards | Elective |
| BSBCUS401 | Coordinate implementation of customer service strategies | Elective |
| BSBWRT401 | Write complex documents | Elective |
| BSBMKG413 | Promote products and services | Elective |
| BSBMKG414 | Undertake marketing activities | Elective |
| BSBWHS401 | Implement and monitor WHS policies, procedures and programs to meet legislative requirements | Core |
| BSBLED401 | Develop teams and individuals | Elective |
| BSBITU401 | Design and develop complex documents | Elective |
| BSBCUS402 | Address customer needs | Elective |
| BSBCMM401 | Make a presentation | Elective |
- + ENTRY REQUIREMENTS
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Requirements
- 18 years of age and over
ACADEMIC (PREFERRED) A qualification at Certificate III in Business level; or Other relevant qualification and completed year 12 or overseas equivalent ENGLISH Minimum score of upper intermediate level of English (IELTS 5.5) or An English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider - + PATHWAYS FROM THE QUALIFICATION
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Pathways
- After achieving the qualification, students can gain a pathway and progress into higher business qualifications, for example Diploma of Leadership and Management. Please speak to one of our marketing executives who will be able to provide you with options for further study.
- + UNITS OF COMPETENCY
-
Course Units
The candidate must complete 10 units of competency, which are made up of 1 core unit and 9 elective units.
Unit Title Core / Elective BSBCUS403 Implement customer service standards Elective BSBCUS401 Coordinate implementation of customer service strategies Elective BSBWRT401 Write complex documents Elective BSBMKG413 Promote products and services Elective BSBMKG414 Undertake marketing activities Elective BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements Core BSBLED401 Develop teams and individuals Elective BSBITU401 Design and develop complex documents Elective BSBCUS402 Address customer needs Elective BSBCMM401 Make a presentation Elective - + COURSE INFO PACKAGE