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Study at SBTA & SELA

SIT50416 Diploma of Hospitality Management

(CRICOS Course Code 090982M)


Prepare for a management career in the hospitality industry sector. Learn how to coordinate hospitality operations, make operational decisions and take responsibility for others. Develop expertise in areas such as human resource management, business development and financial planning.

Course content

SIT50416 Diploma of Hospitality Management qualification requires completion of 28 units which includes 13 core plus 15 electives listed below:

BSBDIV501 Manage diversity in the workplace Core
BSBMGT517 Manage operational plan Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXHRM002 Roster staff Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 Implement and monitor work health and safety practices Core
SITXHRM004 Recruit, select and induct staff Elective
SITXHRM006 Monitor staff performance Elective
BSBITU306 Design and produce business documents Elective
SITXWHS001 Participate in safe work practices Elective
BSBWOR203 Work effectively with others Elective
SITXCOM002 Show social and cultural sensitivity Elective
SITHIND004 Work effectively in hospitality service Elective
SITHIND002 Source and use information on the hospitality industry Elective
SITXHRM001 Coach others in job skills Elective
SITXFSA002 Participate in safe food handling practices Elective
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB016 Provide advice on food Elective
SITXCCS006 Provide service to customers Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITXCCS004 Provide lost and found services Elective


Students who successfully complete this course will be issued with the AQF (Australian Qualifications Framework) SIT50416 Diploma of Hospitality Management qualification.  Students who partially complete this course (a minimum of one unit of competency) will be issued with a Statement of Attainment from SIT50416 Diploma of Hospitality Management qualification for the unit/s of competency successfully completed.

Career opportunities

  • espresso coffee machine and coffee shop supervisor
  • banquet or function manager
  • bar manager
  • café manager
  • chef de cuisine
  • chef patissier
  • club manager
  • executive housekeeper
  • front office manager
  • gaming manager
  • kitchen manager
  • motel manager
  • restaurant manager
  • sous chef
  • unit manager catering operations

Entry Requirements

There are no entry requirement into this qualification, however to study this course at SBTA, the students must:

  • be 18 years and over


  • Have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications.
  • Have adequate core skills of being able to learn, read, write, research, use technology, work in teams and use numeracy as these skills are embedded in the study of this program.


  • present minimum score of upper intermediate level of English (IELTS 5.5) or
  • present equivalent results of an English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider.

Course Duration

This course is delivered in a structured class-room based environment over one (2) academic


Study Mode

Minimum of 20 hours per week (minimum of 15 hours face-to-face plus 5 hours of distance learning per week).

Course Location

Levels 2 & 6

401 Sussex Street


Timetable (shift options)

Monday-Thursday AM –  8.45 am – 12.30 pm
PM – 12.45 pm – 4.30 pm
EV – 4.45 pm – 8.30 pm
Day 8.30 am – 4.30 pm

Pathway Information

After achieving the qualification, students can gain a pathway and progress into SIT60316 Advanced Diploma of Hospitality Management.

Course Fees

Course fees for this qualification is $13,320 which is made up as follows:

  • Term fee:  $1,665 x 8 terms
  • Total course fee: $13,320

Other Fees

  • Enrolment fee: Student Visa $250 (Other visas $100)
  • Materials fee: $100

Intake Dates

4-Feb-19 15-Jul-19
4-Mar-19 12-Aug-19
23-Apr-19 7-Oct-19
20-May-19 4-Nov-19

Third Parties

SBTA has a range of agreements with Third Party Organisations providing recruitment services on its behalf. Please note that all training, assessment, support services, issuing of AQF certificate and any other support services are provided by SBTA.

Contact Details

Main Campus

Level 2, 401 Sussex Street


Cookery Campus

81a Foveaux Street


Phone: +61 2 90486900